Emergency Operations Centre

The Emergency Operations Centre (EOC) sits at the heart of all ERS services.

Led by a highly experienced team, the EOC provides 24/7 support to deliver real-time situational awareness and critical incident management, while also supporting ERS personnel deployed across Australia and internationally.

The EOC brings together open-source intelligence, satellite monitoring and secure communications to ensure rapid and informed decision making.

Whether enabling complex deployments, supporting remote operations, or safeguarding high-risk travel, the EOC is the operational backbone that ensures ERS is agile, responsive, and trusted in every environment.

Our Emergency Operations Centre services include:

Core Operational Support

We ensure clients can maintain oversight, coordinate resources, and respond swiftly to emerging risks domestically and internationally with 24/7 operational support for travel tracking, incident triage, intelligence collation, and real-time situation monitoring.

Suited to clients operating in sectors such as healthcare, mining, government, defence, and high-risk private enterprise, the services include:

Travel security monitoring and itinerary tracking
Incident logging and escalation
Client communications and call-handling services
Operational administration and coordination support

Intelligence-Led Monitoring and Response

Our EOC integrates intelligence with operations to provide early warning and actionable insight for clients exposed to dynamic or elevated risk environments.

We specialise in:

Social media monitoring and geospatial threat mapping
Live intelligence briefings and reporting
Support to UHNWIs, executive travel, and remote site logistics
Weather impact assessment for critical locations

Integrated Risk and Response Systems

We enable clients to connect their frontline operations to intelligence, coordination, and decision support functions in real time.

This specialist and systems-based services include:

Digital Overwatch

Continuous monitoring of clients, assets, and high-value locations
Integration with tracking platforms and alert systems
Visual situational awareness through connected surveillance feeds

Operational Integration with ERS Field Teams

Coordination with on-ground ERS response personnel
Real-time support to health, security, and emergency deployments
Seamless link between intelligence, communications, and field response

Contact Adrian Kotowski

Adrian is the GM of the ECO, bringing over two decades of intelligence and security experience across the military, government and private sectors.

Contact Adrian today to find out how the EOC can support your operations and decision-making.

Contact us

Case studies

Find out how the EOC has provided intelligence and risk assessment and 24/7 support to organisations in high-risk and complex environments.

READ ALL

Intelligence assessment in Taiwan Strait

Assessing the geopolitical and security risks of operation in the Taiwan Strait

Intelligence assessment in Papua New Guinea

Developing a comprehensive risk assessment on operating in PNG

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Executive Risk Solutions Head Office

Unit 1 / 7 Kintail Road Applecross WA 6153

+61 (08) 6165 3333

sales@ersgobal.com.au