The problem
In the remote and high-risk world of mining, even a minor disruption can have major consequences.
When a major contractor failed to deliver on a critical desalination plant project, a leading iron ore mining company in Western Australia faced a destabilising moment.
The decision to terminate the contractor triggered fears of sabotage, theft, and violence on-site. ERS was engaged to provide immediate, on-the-ground support to restore control, maintain safety, and protect valuable assets during a tense and unpredictable transition.
What we did
Within 24 hours, a specialised ERS security team deployed to the site that were experienced in high-risk environments and trained in de-escalation.
Our response included:
- Visible security deployment: Personnel were strategically positioned to protect key infrastructure, sensitive areas, and equipment.
- CCTV surveillance: A full-coverage system was rapidly installed for real-time monitoring across entry points, storage zones, and operational areas.
- Social media monitoring: Social media platforms were tracked for warning signs of potential threats from disgruntled contractor staff.
- Incident response protocols: A clear and robust plan was established, with rapid reporting pathways and response measures for suspicious activity, sabotage or threats.
What we achieved
ERS’s response was successful. Over the 15-day deployment, there were zero incidents occurring from the situation, with operational continuity and improved leadership and organisational confidence.
Our human-centric approach successfully balanced strength with sensitivity, with calm and experienced teams able to prevent conflict, de-escalate tensions and reassure site workers.
The company’s trust in ERS deepened - recognising ERS not just as a security provider, but as a strategic partner capable of protecting business continuity under pressure.
Results
Zero incidents of sabotage or thefts incidents
No violent events or threats carried out
Operational continuity maintained
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